Terms of service

Last updated: October 27, 2026

These terms govern use of the Blakesham online store and purchases from BLAKE SHAM EV INC. Please read them together with our Shipping Policy, Return, Refund & Exchange Policy, and Privacy Policy.

In these terms, “Blakesham,” “we,” “us,” and “our” refer to BLAKE SHAM EV INC. “You” refers to a visitor or customer. By using the store or placing an order, you agree to the terms applicable to that activity. Please contact us before purchasing if you need clarification about a product, charge, or policy.

1. Eligibility and Use of the Store

You must be of legal age to make a binding purchase where you live, or use the store with appropriate permission and supervision. You must use the store lawfully and provide accurate information.

2. Company and Contact Information

Blakesham is operated by BLAKE SHAM EV INC. Our company correspondence address is 1694 Route 228, Cranberry Twp, PA 16066, United States. Customer service is available at service@blakesham.shop, Monday–Friday, 9:00 AM–6:00 PM U.S. Eastern Time (ET). Returns must use the address provided after approval, not the correspondence address.

3. Product Information

Product pages identify the available style, color, materials, and measurements where supplied. Images can include display props that are not included with the purchase. Screen settings and lighting can affect color appearance, and stated approximate measurements allow for ordinary measurement differences. These variations do not excuse supplying a materially different or misdescribed product.

Each purchase includes only the item and components identified in its listing. A measurement identified as packaging size or packaged weight describes the packed item rather than the product's wearing dimensions or net weight. If a dimension is not listed, contact us for available information rather than relying on the apparent scale of a photograph.

4. Prices and Taxes

Prices are in USD. Applicable state and local sales taxes are calculated and collected at checkout, and the final total is displayed before payment. Eligible U.S. orders receive free standard shipping with no minimum purchase. Promotions apply only on their stated terms, and discounts are reflected in the amount paid.

The checkout total includes the selected products, applicable discounts, and any applicable sales tax. Tax treatment depends on the delivery address and relevant tax rules; some eligible orders may have no sales tax due. We do not add undisclosed mandatory fees after you submit payment.

5. Payment

Available payment methods are displayed at checkout. You must be authorized to use the selected method. Payments are processed through the checkout's payment providers, and an order may require payment or fraud verification before dispatch. We do not ask you to email payment-card credentials or pay an undisclosed charge.

If checkout reports a payment error but your account shows a pending transaction, contact us before repeatedly submitting the same purchase. A payment provider may show a temporary authorization while a transaction is being reviewed. We can check the order record, while your bank or provider can explain the status of an authorization on your account.

6. Orders and Availability

Check items, quantities, color selections, delivery details, and the total before ordering. An order acknowledgment confirms receipt of your order. If stock becomes unavailable, payment fails, the address is outside our service area, or a genuine pricing or listing error affects the order, we will contact you and explain the available options. We will not substitute an item or charge a higher price without your agreement. If we cannot fulfill an order, it will be canceled and the applicable payment refunded.

Order and shipping updates are sent to the email address supplied at checkout. Please keep it accurate and check spam or junk folders if an expected message is missing. If an order needs clarification, we will ask for relevant information through our customer service channel rather than request sensitive login or full card credentials.

7. Corrections to Listings

We may correct inaccurate product details, prices, or availability. Corrections apply prospectively. If a correction affects an order already placed, we notify you before proceeding on changed terms and offer cancellation and a refund when appropriate. We do not use a general right to correct errors to avoid an accepted refund obligation.

8. Domestic Fulfillment

Orders ship from within the United States to eligible addresses in the 48 contiguous states and Washington, D.C. The cutoff is 5:00 PM ET, Monday–Friday. Processing is normally 1–2 business days and transit is estimated at 3–7 business days after carrier acceptance. The Shipping Policy explains exclusions, business days, tracking, and delay handling. Delivery estimates are not guaranteed arrival dates.

We do not deliver to Alaska, Hawaii, U.S. territories, military bases, APO/FPO/DPO addresses, or international destinations. Business days are Monday–Friday, excluding U.S. public holidays. The usual combined processing and transit estimate is 4–9 business days from the start of processing, with cutoff times and nonbusiness days affecting the calendar delivery date.

If we cannot dispatch within our stated processing period, we will contact you with an updated estimate and the choice to agree to the delay or cancel the unshipped order for a full refund. We will obtain any required consent. Contact us if tracking appears lost or a delivered parcel cannot be located so we can investigate with the carrier.

9. Changes and Cancellations

Contact us promptly for an address change or cancellation. We can complete these requests only before dispatch and will confirm the outcome. Confirmed canceled unshipped orders are refunded to the original payment method, with funds credited within 5–7 business days. After dispatch, eligible items follow the return policy.

10. Returns, Refunds, and Exchanges

Eligible requests must be submitted within 30 calendar days of delivery. Blakesham covers return shipping for all approved returns and exchanges, including customer-preference requests and requests involving defects, transit damage, or our fulfillment errors. A prepaid return label or another no-cost return arrangement is provided after approval. There are no restocking or exchange handling fees. Return addresses are emailed after approval. Returned items are normally inspected within 1–3 business days, and approved refunds are credited to the original payment method within 5–7 business days after approval. Full eligibility and exchange procedures are in the Return, Refund & Exchange Policy.

For all approved exchanges, including customer-preference exchanges and exchanges involving defects, delivery damage, or our fulfillment errors, Blakesham covers both return postage and standard shipping for the replacement. Any agreed product-price or tax difference is confirmed before the exchange is completed; we do not make an additional charge without your authorization.

Eligible returns and exchanges include both new and slightly used items. Light wear and minor signs of use are acceptable when the item remains clean, complete, and usable; unused condition, unopened packaging, and attached tags are not required. Items with excessive wear, substantial soiling, customer-caused damage, or missing functional components are subject to the exclusions explained in the return policy. These conditions do not prevent a customer from reporting a defect, transit damage, or an incorrect item. Contact us before sending an item so we can provide the correct address and instructions.

11. Accounts and Security

If you create an account, keep access details confidential and notify us of suspected unauthorized use. You are responsible for keeping your account and delivery information accurate. We may take reasonable steps to protect an account or transaction from suspected misuse.

12. Acceptable Conduct

You may not use the store for fraud, impersonation, unlawful transactions, malicious software, unauthorized access, interference with store operation, or infringement of another person's rights. We may restrict access reasonably necessary to address such conduct, without withholding a refund or other remedy that remains due.

13. Website Content and Customer Submissions

Blakesham's website text, branding, and other content are owned by us or used with permission. You may use the store for personal shopping, but may not reproduce protected content for commercial use without authorization.

If you submit a review or other content, it should reflect your own experience and must not contain unlawful material or someone else's private information. Any permission you give us to display a submission is limited to operating and promoting the store in connection with that submission. We do not publish private support messages or photos as marketing content without appropriate permission.

You retain any rights you own in the content you submit. Reviews must not be conditioned on a positive rating to obtain an ordinary refund or other remedy that is due. We may remove content containing spam, unlawful material, personal information, or material unrelated to the product or shopping experience; a critical opinion alone is not a reason to deny a policy remedy.

14. Shopify, Other Services, and Privacy

The store is hosted on Shopify, and checkout, payments, delivery, or external links can involve independent providers. Information submitted to the store is shared as needed with Shopify and relevant service providers, which may be located outside the United States. Shopify processes information to provide platform and related services, including enhanced services based on interactions with our store, other merchants, and Shopify where enabled.

Our Privacy Policy explains data handling and customer choices. See also Shopify's Consumer Privacy Policy and the Shopify Privacy Portal for information about Shopify's processing and applicable opt-out or objection choices. Third-party terms do not remove our responsibilities for the products and services we sell.

15. Product Use and Legal Rights

Use products as described on the product page and follow care information. Inspect an item before use and contact us if it appears damaged. Statements in these terms do not exclude statutory guarantees, obligations relating to defective goods, or other mandatory consumer rights.

16. Service Availability and Responsibility

We aim to keep the store available, but maintenance or technical problems can interrupt access. We remain responsible for obligations relating to orders, refunds, and services under applicable law. Nothing in these terms excludes liability that cannot legally be excluded, including liability arising from fraud or other conduct for which limitation is prohibited.

17. Disputes, Changes, and Severability

Please contact us first so we can investigate a concern and work toward a resolution. These terms are interpreted under applicable U.S. federal and state law, without depriving you of mandatory protections or a legally available place to bring a claim.

We may update these terms for future use and purchases. Changes do not retroactively reduce rights attached to an existing order without a lawful basis and any required agreement. If a provision is unenforceable, the remainder continues to apply to the extent permitted by law. The Shipping Policy and Return, Refund & Exchange Policy govern the specific subjects they address; any ambiguity does not waive mandatory consumer protections.

When contacting us about a dispute, include the order number, the issue, and the resolution you are requesting. We will review the available order and communication records. Contacting customer service is encouraged to help resolve concerns and does not waive your rights under applicable law or your payment provider's dispute procedures.

Company & Contact Information

Brand: Blakesham
Operating company: BLAKE SHAM EV INC
Email: service@blakesham.shop
Customer service hours: Monday–Friday, 9:00 AM–6:00 PM U.S. Eastern Time (ET)

Company correspondence address:
1694 Route 228
Cranberry Twp, PA 16066
United States

Please contact us before returning an item. The appropriate return address is provided by email after approval; the company correspondence address should not be used for returns.