Privacy policy
This policy explains how BLAKE SHAM EV INC, operating Blakesham, handles personal information when you visit our online store, place an order, or contact us.
Privacy contact: service@blakesham.shop
Company correspondence address: 1694 Route 228, Cranberry Twp, PA 16066, United States.
1. Information We Collect
- Contact and order information: your name, email address, billing and shipping addresses, phone number if provided, purchased products, transaction records, and delivery or return details.
- Payment-related information: payment confirmation, transaction references, and limited payment details made available by the payment provider. Payment credentials are handled through the checkout and its payment providers.
- Support information: messages, requests, photos, and other information you choose to send us.
- Account and preference information: account details, saved preferences, and marketing choices, when those features are used.
- Device and usage information: IP address, browser and device information, pages viewed, referring pages, interactions, and cookie identifiers collected through the store and related technologies.
Please do not email full payment-card numbers, card security codes, account passwords, or other sensitive credentials to us.
Where information comes from: We receive information directly from you when you check out, contact us, or use an available account or preference feature. Some information is collected automatically through the store. Shopify, payment providers, carriers, and other providers may also supply information about payment status, fraud checks, delivery, returns, or the services they provide.
You can browse without providing order details, but we need certain contact, delivery, and payment information to complete a purchase. If required information is missing, we may be unable to fulfill the order or answer a request that depends on it.
2. How We Use Information
We use information to operate the store; process and fulfill purchases; calculate applicable taxes; send order and delivery updates; handle returns, refunds, and exchanges; answer questions; prevent fraud and misuse; maintain transaction records; comply with legal obligations; and understand and improve how the store works.
Where permitted and consistent with your choices, we may also use information to send marketing messages or support advertising and measurement features. You can unsubscribe from promotional emails using their unsubscribe link or by contacting us. Unsubscribing does not stop necessary order or service messages.
3. Cookies and Similar Technologies
The store uses cookies and similar technologies for functions such as shopping carts, checkout, remembering preferences, security, and performance. Analytics or advertising technologies may also operate where enabled and permitted.
You can manage browser cookie settings and use any cookie preference controls displayed in the store. Blocking essential cookies may affect checkout or other features. Where applicable law requires consent for nonessential technologies, those technologies are subject to the relevant consent choices.
Cookie choices generally apply to the browser or device on which you make them. If you use another device, clear cookies, or change browsers, you may need to make your choices again. Email marketing preferences and browser cookie settings are separate controls; changing one does not necessarily change the other.
4. Service Providers and Other Disclosures
We disclose information as needed to Shopify, payment providers, fulfillment and delivery providers, customer-support or technology providers, and, where enabled, analytics or advertising partners, for the purposes described in this policy. The information shared depends on the service; for example, a carrier needs delivery details.
We may also disclose information to comply with legal process, protect rights and safety, investigate fraud, or as part of a business transaction such as a merger or asset transfer, subject to applicable safeguards. We may disclose information for another purpose when you request or authorize it.
5. Shopify's Role
Our store is hosted on Shopify. Shopify processes personal information to provide and improve the platform, checkout, security, and other services. Where Shopify's enhanced services are enabled, Shopify may use information about interactions with our store together with interactions with other merchants and Shopify to provide those services, including personalization and advertising features where applicable.
Shopify and other providers may process information in countries outside the United States. Where required, applicable transfer safeguards are used. Learn more in Shopify's Consumer Privacy Policy and manage applicable Shopify choices through the Shopify Privacy Portal.
6. Privacy Rights and Advertising Choices
Depending on where you live and the law that applies, you may have rights to request access to, correction of, deletion of, or a portable copy of personal information, and to opt out of certain sales, sharing, or targeted advertising. You may also have a right to appeal a denied request and to act through an authorized agent.
We do not exchange personal information for monetary payment. Certain advertising or Shopify enhanced-service data disclosures, where used, may nevertheless qualify as a “sale,” “sharing,” or “targeted advertising” under some state laws.
To exercise rights or submit an appeal, email service@blakesham.shop. You may also use the store's “Your Privacy Choices” control where displayed. For Shopify's own processing, the Shopify Privacy Portal provides additional options. We honor legally required opt-out preference signals, including Global Privacy Control, for the processing to which they apply. We may need to verify identity or an agent's authority, and legal exceptions may limit some requests. We will respond within the applicable legal timeframe and will not unlawfully discriminate against you for exercising a privacy right.
Submitting a request: Tell us the right you wish to exercise and the email address associated with your interaction or order. We may ask for information reasonably needed to locate the relevant records and verify the request. We do not require you to email your account password or complete payment-card details. An authorized agent may need to provide proof of authorization, and we may verify the request directly with you where permitted.
If we cannot fulfill all or part of a request, we will explain the reason to the extent required by law, including any applicable exception. For an appeal, reply to our decision or email us with “Privacy Appeal” in the subject line. Rights and deadlines vary by jurisdiction, and an opt-out request does not require us to stop processing information needed to complete an order, prevent fraud, or meet legal obligations.
7. Retention and Security
We retain information for as long as reasonably needed for the purposes described here, including order fulfillment, support, returns, fraud prevention, tax and accounting obligations, and dispute resolution. Retention depends on the information type and applicable requirements.
We use reasonable administrative and technical safeguards appropriate to the information. No website, transmission method, or storage system can be guaranteed completely secure.
A deletion request does not always require removal of every transaction record. We may retain information needed for applicable tax, accounting, legal, security, or dispute-related requirements. When information is no longer needed, we take steps to delete or de-identify it, subject to applicable requirements and the operation of backups.
If you believe your account or personal information has been misused in connection with the store, contact us promptly with a description of the concern. Avoid including sensitive credentials in that message.
8. Children and External Links
The store is not directed to children under 13, and we do not knowingly collect their personal information. Contact us if you believe a child under 13 has provided information so we can investigate and take appropriate action.
External websites have their own privacy practices. This policy covers Blakesham's practices and does not replace the policies of independent third-party services.
9. Policy Updates
We may update this policy to reflect changes in our services, practices, or legal requirements. The current version shows its update date. We provide additional notice or obtain consent where required.
Company & Contact Information
Brand: Blakesham
Operating company: BLAKE SHAM EV INC
Email: service@blakesham.shop
Customer service hours: Monday–Friday, 9:00 AM–6:00 PM U.S. Eastern Time (ET)
Company correspondence address:
1694 Route 228
Cranberry Twp, PA 16066
United States
Please contact us before returning an item. The appropriate return address is provided by email after approval; the company correspondence address should not be used for returns.